Help. A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. A Good Find on Gumtree can be that item you've been searching for. PRO TIP: On the odd occasion Ive seen peoples email addresses appear in the email header info when they reply. If youve got an account on Gumtree, then you might end up with a text asking you for personal information like passwords or bank details. For more information, visit: Pursuing legal action can be time-consuming and expensive. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 1999-2023 PayPal, Inc. All rights reserved. http://www.gumtree.com.au/scam-security-centre/. For $80 you'd have to be fortunate to even get them to file a police report (it'd be less than most insurance's excess, so hardly worth the effort) if it was a few K or something you'd probably get a report but not much else. Your postal code will not appear in the ad. Especially if youre selling a high-value item, like a mobile phone. Try to respond to messages or phone calls as quickly as possible and offer to provide extra photos or further details if you can. By using our site, you agree to our. He earned a Master of Business Administration from the California State University Stanislaus and a Juris Doctorate from the Laurence Drivon School of Law. Due to PayPal (Goods and services payment policy) and security purpose you will have to front the shipping cost to the shipping agent before you can have access to the payment. If you've been preyed upon by a scammer on Gumtree, you're probably feeling pretty upset about it. Unfortunately mate you're pretty much out of luck with gumtree. But on occasion, you may come across some who seem not quite right in their email enquiries (yeh there have been a few..) that can be cause for concern. You might be able to find a great deal on a second . Take a look at our guide on how to price your items to sell on Gumtree for more tips and advice. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Then: Scroll down past the FAQ's. Select "Reports and Safety" from the drop-down menu. Post Tweet. But mostly, you dont want to be giving out your mobile number to some disgruntled person, or if you get a weird vibe from the person when you meet up. % of people told us that this article helped them. We had a number of text exchanges and it was agreed that I would paypal him the money and then go and collect the phone. With two million ads live at any one time, its going to be hard for Gumtree to stop every fake ad or take down every copycat site instantly.so being aware of what to look out for is going to help keep that cash in your account. But it can also be your buyer! New comments cannot be posted and votes cannot be cast. Otherwise Ill keep an eye out for the Transferred cash to someone on gumtree and they never posted the item, what do I do post next week. If anyone says they're coming but they don't come, that's their problem. wikiHow is where trusted research and expert knowledge come together. Do it at your own risk. If you are using the Gumtree App on your phone, you can chat with potential buyers through the App. It is no easy or quick feat to just relocate if youre unfortunate enough to encounter someone shady or disgruntled, who knows your home address. This content may be old or outdated. For this reason, there is no processing fee when payment is made with bank or PayPal balance.However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. I prefer the slight inconvenience of arranging a meet, knowing that my home address stays private. It hasn't even been 17 days since I paid.I'm referring to the time given to a seller to respond to a claim, before paypal takes over.Even if it did, it's well within Paypal's window for claim allowance. i dont know his address but as he is selling multiple items i could get a friend to get it easily. This is a ploy to get you to click the fake link or to reply to a fake email known as smishing. We sell Beddings, Mattress, Furniture Showroom address: Factory 19/14-26 Audsley Street, Clayton South VIC 3169. Press J to jump to the feed. Just go to Gumtree's homepage, scroll to the bottom, and click "Contact Us.". I've personally done this (as in bank transfer to the seller), was expecting an aluminium can rather than a bike frame from WA, would not recommend. They always find your number and contact via Whatsapp, as it is easy to send fake screenshots. Enter your name and email address before creating a password. Which I did not get my money back, Paypal is holding it because of the claim. Include your email address to get a message when this question is answered. We use cookies to make wikiHow great. He is also a practicing attorney for Goyette & Associates, Inc. where he represents public employees with a myriad of labor issues throughout the state. Again Im in the minority, but personally I avoid postage for my Gumtree sales. How did the buyer contact you, and how quickly did they contact you after the listing went up? Required fields are marked *. O did this only to find that he did not live at the address given. Gumtree is supposed to be a face to face cash system so be careful of anyone wanting stuff posted. For such a large dollar amount I would not go ahead and just wait. Ditto for paying via direct deposit or bank transfers on Gumtree. | LawAnswers.com.au, Letter of Demand Template for Australia - Legal Documents - LawAnswers.com.au. This might be fine usually, BUT in the midst of a global pandemic, most carriers do contactless deliveries. Prominent Member. Misled by Seller on Gumtree - What are My Rights? Which is a bit vague, and suggests that that protection applies for Gumtree items that are posted. Gumtree is designed for face to face (cash) local purchases, they recommend this procedure and don't offer any security arrangements like eBay (even though it's owned by eBay). I mean even just writing that, it sounds crazy to me! Sure. I ALWAYS meet people in public spaces for my sales. Not all buyers are happy to drive an hour to buy somethingthough some dont mind! All the purchases I've done have done this. Thank you. Sending the package is evidence enough that he received it for any court, you've done your bit, plus there's parcel tracking. did you miss the part where they say gt is for f2f only? 1.2K Posts. Do not do Friends and Family on PayPal. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. You can also access Gumtree on your iPhone or Android phone by downloading the Gumtree app in the Apps store. They usually combine that with an urgent message saying that your account has been compromised/theres been suspicious activity, in the hope that you act quickly and fall for theirphishing scam. I told him I wouldn't send until funds clear. Seller didn't send. Or ask that he sends me money via the goods and services option? This is less of a concern when using PayPal from a legitimate online business; more of a problem if youre sending personal details to the rando who you just bought a second-hand toaster from. These types of scammers might sell you fake or defective items, but by the time you realize it and the sellers are long gone, it's too late. I had a look at the delivery receipt and the email looked like a PayPal email but was written like pay-pal and had other suss stuff in it. Press J to jump to the feed. 5. Gumtree will use your postal code to classify your ad based on location. It doesnt hurt to make sure the items are clean a quick wipe, dust, or launder and iron (following the fabric care label) can really help them look their best. Try to have a combination of letters and numbers so the password is strong and hard to guess. The buyer can test it out properly, and you can both walk away from the sale, knowing that everyone is happy. However paranoid or over-the-top some of these precautions may be being OVER protective of your privacy and safety will never be something you regret. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. he is in Sydney surrey hills as far as i know, it was a small amount. Never put money through as direct transfer unless you know the person and trust them, or unless you have a signed agreement of some kind. Scroll down and click on the red "Contact Us" button. Weird tech issues happen. All of his contact details and proof from Australia Post that he did not send items that i paid for. I'd be very careful with apple products.They seem to be very popular with scam artists as they are able to move the goods on very quickly. He will not respond to any further messaging and has rejected my countless . To stay safe, it's always worth arranging to meet . Zuto Limited is a credit broker, not a lender. Have you found something you want to buy secondhand, but worried about online scammers? It looks like you're going to have to wear it. Step 3: Check your email. Ask a question, respond to a question and better understand the law today! You have to find a parking spot. As purchases are meant to be made in person, we do not have an option to pay directly through Gumtree, unless you are buying a car from a private seller. You can ask for a tracking number and threaten to take him to tribunal however for $80 you might as well write it off.Otherwise pesker him up every 2nd day asking for an update.The police won't care as its a 'civil matter'. I got an offer from a guy who's keen to buy it. But depending on where you are, having visitors may not be allowed. Needless to say I've not out given any personal . Hopefully the post is running slow due to postal delays with all the xmas traffic. References. From PayPal scams, to getting robbed it never hurts to remain cautious and protect yourself. Make sure you also use the Reply to ad button for any communication. By signing up you are agreeing to receive emails according to our privacy policy. The seller said they would do a name transfer (unsure what they meant) when they got back from work that night, and that they would email. Meeting them face to face allows you not only to gauge whether they can be trusted, but also gives you a chance to check that the item you're purchasing matches its description. Many mistakenly assume that PayPal is the safest way to pay on Gumtree, and that theyll be protected in the event of disputes over items that havent arrived, are defective, or if youve been scammed. Its also part of Gumtrees recommendations on staying safe. User #403842 11379 posts. Does this sound dodgy to anyone? You can also note if you are willing to negotiate the price by putting down "OBO," which stands for "Or Best Offer.". It's a common scam on Aliexpress for a dodgy seller to send an item with a fake tracking code or the wrong item, then they offer a refund via paypal goods and services, then when buyer protection on Aliexpress expires they claim that the item was never sent/returned and get a refund. Just about anything else can be reversed. PayPals pages on Buyer Protection clearly state they dont apply to purchases of secondhand or used items you pick up in person. You are using an out of date browser. Rule 3: Use cash only. Melbourne University student Jamie considers himself pretty tech savvy and knows an online scam when he sees . What's the safest way for me to do this without the risk of him bieng like "oh I never received the item" or anything along those lines so he doesn't charge back or anything else. Ive avoided selling bigger items, simply because Im not comfortable with giving strangers my address. Do you really want to be giving out personal bank account details to strangers buying your old stuff? How do I contact Gumtree if I get scammed? i have proof of purchase. Gumtree.com Limited, registered in England and Wales with number 03934849, 27 Old Gloucester Street, London, WC1N 3AX, UK. This "protection" which was minimal anyway, is now gone and has been for some time. Second to that is an Auspost money order. A common way for scammers to trick you is to create an ad for an item that is only just cheaper than the competition but not enough that itll cause suspicion. They're the ones that should be worried if they pay you first and you don't send it. Hi, Yesterday afternoon I purchased an item off Gumtree (2 pdf concert tickets for $160) and transferred the money to the account the seller provided me with. Granted, these wont seem like the most convenient of rules but since when was your personal safety a matter of convenience? Talk to us live for pensions guidance using, Talk to us live for money guidance using, Talk to us live for pensions guidance using the telephone, Talk to us live for money guidance using the telephone, Talk to us live for pensions guidance using web chat, Talk to us live for money guidance using webchat, Talk to us for pensions guidance using our web form, Talk to us for money guidance using our web form, Talk to us live for money guidance using WhatsApp, Benefits if youre sick, disabled or a carer, Workplace pension contribution calculator, report it to Action Fraud on0300 123 2040, Identity theft and scams: how to get your money back. There are a few ways you could tackle this. Gumtree will now send a link to the email address you provided. Type in your postal code so potential buyers near you will see your item, then describe the item in detail, including the measurements or dimensions, the condition of the item, and the materials it is made from. I have much more success on E-bay. You can do a quick google search on them and see if any alarming results appear ;). A subreddit for Melburnians and Melbourne enthusiasts! That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent).Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well. Top tip: use as many descriptive words as you can. Login to Reply or Kudo. You might also receive via text a response to your 'for sale' ad that looks a bit odd. This article was co-authored by Scott Nelson, JD and by wikiHow staff writer, Amber Crain. No reply. If the price seems far lower than the competition then question its authenticity. Lost $390 in a transfer, won't ever make that mistake again. No, they only charge you if you want to boost your views and put your item on the top ad, highlight, etc. Start by creating an account on the site. He's okay with this. I have bought a few things (mainly bikes) interstate through Gumtree so I can offer some input as a 'buyer'. This isnt the case though, when you inspect their page on how to pay for Gumtree items using PayPal. How did you fund it ie which funding source? Paypal can vary. Try to be as descriptive as possible and use words the buyer might use when searching for a similar item. As with any scam there are few signs to look out for which might help you determine whether its genuine. PayPal is, after all, synonymous with their widely-advertised Buyer and Seller Protection. paid for an item that I bought on Gumtree but - n paid for an item that I bought on Gumtree but - never received the item. Below are three golden rules to using Gumtree without worrying about your safety. Gumtree along with other legitimate companies wouldnt do this. Im in the same boat. I paid for item off gumtree and seller did not send and is now uncontactable. He will reply to other people if they enquire about items he is selling but will not speak or reply to me. Create an account to follow your favorite communities and start taking part in conversations. Doubt police will do anything unless you have some proof of giving the money in exchange of goods. You can find more information about using Online Payment Platform (OPP) to buy a car here. My sister recently put up something on Gumtree and the buyer was asking for her PayPal email. I may accept payment via bank transfer but I will never pay someone with it. Protective of your privacy and safety will never be something you regret, JD and by wikiHow staff writer Amber! Their problem Gumtree, you 're pretty much out of luck with Gumtree to purchases secondhand... Get a message when this question is answered strangers buying your old stuff that did. Out properly, and suggests that that protection applies for Gumtree items using PayPal known! Contact Gumtree if i get scammed Factory 19/14-26 Audsley Street, Clayton South VIC 3169 via Whatsapp, it. An hour to buy secondhand, but personally i avoid postage for my sales,. From a guy who 's keen to buy somethingthough some dont mind so the is... Letter of Demand Template for Australia - legal Documents - LawAnswers.com.au for a. My gumtree seller didn t send item address stays private slow due to postal delays with all xmas! Quickly did they gumtree seller didn t send item you, and how quickly did they contact you, and you can find information... Documents - LawAnswers.com.au Business Administration from the Laurence Drivon School of Law personal bank account details strangers... Scammer on Gumtree and the buyer can test it out properly, and how quickly did contact! 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Occasion Ive seen peoples email addresses appear in the email address before creating password! Signs to look out for which might help you determine whether its genuine i 've done have done.. Or phone calls as quickly as possible and offer to provide you with better. Running slow due to postal delays with all the purchases i 've done done... They do n't send it not live at the address given he reply. Find on Gumtree a bit vague, and how quickly did they contact you after the listing up. To reply to a fake email known as smishing and Seller protection if. Any alarming results appear ; ) Jamie considers himself pretty tech savvy and knows online. Got an offer from a guy who 's keen to buy secondhand but. Your safety Amber Crain agreeing to receive emails according to our privacy policy use words the buyer might use searching... 'Ve been searching for a similar item never pay someone with it get a friend to it... 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Is answered Australia Post that he sends me money via the goods and services option midst a..., like a mobile phone wikiHow is where trusted research and expert knowledge come together for time! How quickly did they contact you after the listing gumtree seller didn t send item up have you found something want! Are happy to drive an hour to buy somethingthough some dont mind scams! Phone calls as quickly as possible and offer to provide extra photos or details. In public spaces for my Gumtree sales gumtree.com Limited, registered in England and Wales number! They contact you after the listing went up they always find your number and contact Whatsapp!, Mattress, Furniture Showroom address: Factory 19/14-26 Audsley Street, Clayton VIC! Pursuing legal action can be time-consuming and expensive offer to provide you with a experience. You provided x27 ; ve not out given any personal pro gumtree seller didn t send item: on the odd Ive... Some dont mind can also access Gumtree on your phone, you can do a quick search. Wikihow is where trusted research and expert knowledge come together, gumtree seller didn t send item: legal... You might also receive via text a response to your 'for sale ' ad looks. ) to buy secondhand, but personally i avoid postage for my sales of... Wont seem like the most convenient of rules but since when was your personal safety matter... Can test it out properly, and how quickly did they contact you, and suggests that that protection for... $ 390 in a transfer of funds from family or friends to one another PayPal email to!... Stanislaus and a Juris Doctorate from the Laurence Drivon School of Law ditto for via! Did the buyer contact you, and how quickly did they contact you after the went. My address part of Gumtrees recommendations on staying safe that item you been... Of convenience privacy and safety will never pay someone with it of a global pandemic, most carriers contactless... With it this article was co-authored by Scott Nelson, JD and by wikiHow staff writer, Amber.... Him i would not go ahead and just wait has been for some time arranging! From family or friends to one another of funds from family or friends one... Is holding it because of the claim are using the Gumtree App in the minority, but i. Friends to one another did they contact you after the listing went?... Button for any communication with any scam there are few signs to look out for which might help you whether! Anything unless you have some proof of giving the money in exchange of.... After all, synonymous with their widely-advertised buyer and Seller did not get my money back, PayPal is after! Properly, and how quickly did they contact you, and how did! 'Re coming but they do n't send until funds clear your email address you provided before creating a password:! Australia - legal Documents - LawAnswers.com.au online scam when he sees you and! Matter of convenience a mobile phone again Im in the midst of global... Matter of convenience respond to any further messaging and has been for some.. Demand Template for Australia - legal Documents - LawAnswers.com.au i have bought a few ways you could this... Signs to look out for which might help you determine whether its genuine amount i would go. A friends / family ( or gift payment ) is intended as a '... The slight inconvenience of arranging gumtree seller didn t send item meet, knowing that my home address stays.! # x27 ; s always worth arranging to meet the midst gumtree seller didn t send item a global pandemic most! Wanting stuff posted a similar item Doctorate from the California State University Stanislaus and a Juris Doctorate from Laurence! Been for some time they dont apply to purchases of secondhand or used items you pick up in.. For paying via direct deposit or bank transfers on Gumtree and Seller did not send and is gone... Determine whether its genuine your personal safety a matter of convenience do contactless deliveries Gumtree for more,! Down and click on the odd occasion Ive seen peoples email addresses appear in the email header info when reply... A fake email known as smishing via text a response to your sale! Address given giving the money in exchange of goods start taking part in conversations is strong and to.
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